Giving up your dog to us is free. It won’t cost you a penny. If you’d like to donate to our work, we’d be very grateful, but it’s not required.

As a regulatory body, we will maintain registers of animal trainers throughout Morocco fulfilling accreditation criteria and belonging to approved member associations.

When you contact us, we’ll ask a few questions about your dog and the reason they need a new home, to help us work out if a rehoming centre is the right place for your dog.

We understand what a difficult call this could be. Our staff will always listen without judgment and help you make the right decision for your dog. For some dogs, we may be able to help you manage the issue that has led to them needing a new home.

If we agree rehoming is the right thing to do, we will arrange an assessment.

We’ve put new safety measures in place to comply with all government guidelines. All assessments will take place outdoors, or in a large indoor space where we can maintain social distancing. Appointments will be staggered to limit the number of people at the centre at a time.

At the assessment, a member of our training and behaviour team will talk to you about your dog, their likes and dislikes and what they may need in a new home. We’ll usually take them for a short walk to see how they react around other dogs and people. All of this information helps us to see if your dog is going to be happy in kennels, and we’ll let you know straight away if we’re able to take your dog.

You’ll need to bring your dog’s veterinary history, vaccination card, microchip details and any favourite toys or bedding. This will help them to feel more comfortable during the assessment as well.

If we can take your dog, you may have to wait until we have a kennel available, which could take a few weeks. We’ll do everything we can to help you and your dog as quickly as possible.

If we can’t take your dog, we’ll advise you on other options. There’s more information below about why we wouldn’t be able to take a dog.

We’ll do everything we can to help in an emergency. If we have kennel space free, we may be able to take a dog straight away. Don’t hesitate to give a call to discuss your situation on 06 44 64 59 18.

We are unable to offer temporary boarding at our centers as we need to prioritize our kennel space for dogs who are without a home and are most at risk of being put to sleep. If you need temporary boarding for your dog, we recommend contacting your Vet who may be able to recommend kennels local to you.

We aim to find a new home for every dog that needs one, and we take in all kinds of dogs. We have an experienced behavioural team, but there’s a limit to the number of dogs with behavioural issues that we can take at one time.

In our centres, dogs usually share kennels. If your dog isn’t keen on other dogs, you may need to wait until a kennel is free just for them. If your dog really doesn’t like other dogs and reacts aggressively, then a rehoming centre may not be the best place for them. If we think your dog will be unhappy in kennels, then we’ll talk to you about what options there are. We have a limited number of spaces in foster homes, so this might be an option.

If your dog is aggressive towards people, it is very unlikely that a rehoming centre is the right place for them. We have a duty of care towards our staff, volunteers and adopters, so we may not be able to take them at all. In these situations, we can offer advice on how you can manage your dog’s behaviour and may recommend that you speak to your vet for a referral to a behavior expert.

All dogs receive a full health check, and using the information you’ve provided, we’ll tailor their care to suit their needs. All dogs will have nutritious meals, daily exercise, appropriate toys, and plenty of attention from our staff. If a dog has behavioral issues, our behavior experts will thoroughly assess them and create a training plan for them.

If we think your dog will be unhappy in kennels, or they become unsettled once they’re with us, then we may be able to place them in a temporary foster home.

We’ll also start the search for a new home that perfectly suits their needs.

On average, it takes about a month for a dog to find a new home; but some will find a home within days, while some will be with us much longer. We’ll look after them for as long as it takes.

We never put a healthy dog to sleep. If we can’t find a dog a new home, or there are reasons why they can’t be rehomed, they will always have a home with us. Dogs who need very specific home environments that may take a long time to find, like some of our sponsor dogs, are very happy staying with us.

While your dog is in our care, you’re very welcome to contact us to see how they’re doing.

Once a dog has found a new home, unfortunately, we can’t give you updates or the adopter’s details. This is due to data protection and because, from our experience, we know it can be upsetting for everyone involved.

We don’t recommend visiting a dog once they’re in our care. Seeing you could be very distressing for them and equally distressing for you. So we ask you not to visit the rehoming center after giving up your dog. But you’re very welcome to get in touch with us to see how they’re doing.

Once a dog has found a new home, unfortunately, we can’t give you updates or the adopter’s details. This is for data protection reasons and because, from our experience, we know it can be upsetting for everyone involved.

If you think you might have made the wrong decision, get in touch with us straight away. We can talk about why you wanted to rehome your dog in the first place and what’s changed. We’ll help you make the right decision for you and your dog.

We’ll always act in the best interests of the dog. If we think you are going to struggle to look after them, then we’ll be honest with you about that and we may not return your dog. When you give your dog to us, you sign a legal document that makes us their official owner, and we take our legal duty of care to the dog very seriously. We always do our best to avoid this situation by talking this through with you in the initial assessment.

Once a dog has been adopted by a new family, there’s nothing we can do to get them back, as legal ownership of the dog has been transferred to the adopter.

Giving up a dog can be upsetting and can be like going through a grieving process. If you’re struggling with accepting the decision you’ve made, then we’d urge you to talk to someone. Some organizations can help you deal with your loss.

Selling or rehoming your dog via an online advertising platform has risks. You may not always know who is taking your dog, where they’re going, how they will be treated, or that they will be cared for and loved. If we can take your dog, we’ll look after them for as long as they need us, with our staff and volunteers loving them like their own.

Another benefit of giving your dog to us is the expert behavioral and veterinary care we can offer. If you need to rehome your dog due to behavioral issues, we will create a training plan to help them overcome the problem. Without that expert care, someone else may find themselves in the same situation as you and unable to cope.

If you’re thinking about selling because you’re worried your dog won’t cope well in kennels, then a foster home may well be an option. We’ll discuss this at the assessment and if we decide that kennels aren’t right for your dog, or even if they become unsettled later, we can find them the perfect foster family to live with instead. There they can enjoy all the comforts they’re used to, while we find them a new forever home.

We accept dogs from all over Morocco, you don’t need to be near one of our centers. Give us a call on 06 44 64 59 18 and we’ll do everything we can to help.

If you can’t come to one of our centers, look for an alternative rehoming organization that is a member of the Moroccan Animal Protection Associations, so that you know they meet the minimum animal welfare standards required by law and will take good care of your dog.